Classrooms in the Workplace

Workplace Literacy Programs in Small- and Medium-Sized Firms

(The introductory chapter of this book is available in .pdf format.)

Since as many as 25-40 percent of the workforce lack the basic skills to understand written or verbal communications, it is little wonder they have problems adapting to changes in the workplace. The result? More firms are implementing workplace literacy programs.

Such programs, as defined by Hollenbeck, pertain to the accumulation of human capital that is transferable to other jobs. Employers feel compelled to offer such training as competitive pressures demand the implementation of new technologies in a move toward what are commonly referred to as "high-performance workplaces."

Hollenbeck, using a combined qualitative/quantitative approach, estimates the linkage between workplace literacy programs and the reason for their existence - increased productivity requirements. He utilizes in-depth case studies as well as a large database to look at the costs and benefits of such programs, also the determining factors for why firms choose to implement literacy programs.

This book makes available essential information - including a list of resource organizations - for anyone interested in workplace literacy programs. While written in a clear fashion to be accessible to employers and policymakers, students of workplace literacy programs will also find empirical evidence supporting his findings.

"Hollenbeck's data offer a wealth of information in an uncharted area." International Journal of Manpower

"This is one of the few pieces to consider the topic of workplace education from an economic perspective. Although the major audience for this (book) will be policymakers, many other types of educators will also find it useful." Susan Imel, Director, ERIC Clearinghouse on Adult, Career and Vocational Education

130 pp. 1993
$40 cloth ISBN 0-88099-146-1 / ISBN-13 978-0-88099-146-9
$13 paper ISBN 0-88099-145-3 / ISBN-13 978-0-88099-145-2.

Shopping Cart Operations

For MasterCard/Visa holders, accumulate titles in the Shopping Cart and submit your order electronically.

Shopping Cart Operations

• Add this book to cart
• Review and change cart contents

• Secure checkout